Terms & Conditions of Sale
TERMS & CONDITIONS OF SALE
Last updated: 27 September 2026
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SELLER
Clarikind is a trading name operated by Nassim Bouanani.
Website: https://clarikind.com
Business address:
23 Rue Carle Van Loo
33700 Mérignac
France
Email: contact@clarikind.com
Telephone: +33 6 08 38 10 40
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SCOPE
These Terms & Conditions of Sale apply to consumer purchases made through clarikind.com.
Before ordering, customers can review the product’s essential characteristics, price, delivery information and applicable policies.
Placing an order confirms acceptance of these Terms, subject to mandatory consumer protections.
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PRODUCTS
We aim to describe products accurately and provide relevant dimensions, materials, specifications, contents, instructions, age information and safety information.
Product images are intended to represent products accurately. Minor colour, packaging or production variations may occur where they do not alter the product’s essential nature.
Clarikind products and educational resources are not medical or therapeutic devices unless expressly and lawfully identified as such.
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PRICES
The payable price is the price displayed during checkout before confirmation.
Prices are displayed in the currency applicable to the selected market or checkout.
Delivery charges and other amounts collected by Clarikind will be displayed before payment.
For international orders, import taxes or customs charges not collected during checkout may be payable by the recipient.
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ORDERS
An order is submitted when checkout is completed and the required payment or authorisation is provided.
An electronic acknowledgment or confirmation will be sent after the order is placed.
We may refuse or cancel an order where legally permitted, including in cases of:
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payment failure;
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product unavailability;
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suspected fraud;
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unlawful activity;
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an obvious pricing or technical error;
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inability to deliver to the selected destination.
If we cancel a paid order, the applicable amount will be refunded.
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PAYMENT
Available payment methods are displayed during checkout.
Payments are processed through Shopify and the relevant payment provider.
Customers confirm that they are authorised to use the selected payment method and that the supplied information is accurate.
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DELIVERY
Available delivery options and estimates are displayed during checkout.
Our standard estimated delivery time is generally 3–5 business days unless another estimate is displayed.
Where Free Delivery is displayed, no standard delivery charge will be added.
Additional information is available in the Shipping Policy.
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CANCELLATION AND WITHDRAWAL
Where applicable law provides a cancellation right, customers may notify Clarikind within 14 days of receiving the goods without giving a reason.
After notification, eligible goods must be returned within the applicable return period.
The Returns & Refunds Policy explains the procedure, costs, refund timing and exceptions.
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RETURN COSTS
For change-of-mind returns, the customer is responsible for the direct return cost unless Clarikind agrees otherwise or applicable law requires Clarikind to cover it.
For damaged, faulty, unsafe, incorrect or otherwise protected products, return costs will be handled according to applicable law.
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REFUNDS AND REMEDIES
Eligible refunds will be issued using the original payment method unless another method is expressly agreed.
Depending on applicable law and the issue, a customer may be entitled to repair, replacement, refund or another remedy.
Nothing in these Terms limits mandatory rights concerning faulty, unsafe, misdescribed or incorrectly supplied goods.
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PRODUCT SAFETY
Customers must follow all instructions, warnings, age recommendations and supervision requirements supplied with the product.
Products intended for children must be used under appropriate adult supervision where indicated.
Stop using a product if it appears damaged or unsafe.
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INTELLECTUAL PROPERTY
Purchasing a product does not transfer ownership of Clarikind trademarks, branding, written content, illustrations or educational materials.
Protected content may not be commercially reproduced without permission, except where permitted by law.
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PERSONAL INFORMATION
Personal information is processed according to the Clarikind Privacy Policy and applicable data-protection requirements.
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LIABILITY
Nothing in these Terms excludes or restricts liability where doing so would be unlawful.
Clarikind remains responsible for obligations that cannot legally be excluded.
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COMPLAINTS
For complaints, contact contact@clarikind.com.
Please provide your order number and sufficient information for us to investigate.
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GOVERNING LAW
These Terms are governed by French law.
Consumers residing elsewhere retain any mandatory consumer protection applicable in their country of habitual residence.
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CHANGES
Changes apply prospectively and do not alter the terms governing an order already accepted unless required by law or expressly agreed.
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CONTACT
Clarikind
23 Rue Carle Van Loo
33700 Mérignac
France
Email: contact@clarikind.com
Telephone: +33 6 08 38 10 40