Shipping Policy

SHIPPING POLICY

Last updated: 27 September 2026

Clarikind is a trading name operated by Nassim Bouanani.

Business address:
23 Rue Carle Van Loo
33700 Mérignac
France

Email: contact@clarikind.com
Telephone: +33 6 08 38 10 40

  1. DELIVERY DESTINATIONS

We deliver to the countries and regions available during checkout.

If a destination cannot be selected, we do not currently offer delivery to that destination.

Availability may vary by product, carrier or destination.

  1. DELIVERY COSTS

The applicable delivery cost is displayed before completing the order.

Where Free Delivery is displayed for your order and destination, no standard delivery fee will be charged.

Optional express or upgraded delivery services will be displayed separately where available.

  1. ESTIMATED DELIVERY TIME

Our standard estimated delivery time is generally 3–5 business days unless a different estimate is displayed on the product page, during checkout or in the order confirmation.

Business days exclude weekends and public holidays.

Delivery times are estimates unless expressly presented as a guaranteed delivery service.

  1. ORDER PROCESSING

Orders are processed after successful payment or payment authorisation.

Once an order has been dispatched, tracking information will be provided where available.

  1. TRACKING

Tracking information will be sent electronically where available.

Please allow time for the carrier’s system to register and update the shipment.

A temporary absence of updates does not necessarily mean that the parcel has stopped moving.

  1. CUSTOMS, DUTIES AND TAXES

For international orders, import VAT, customs duties, handling charges or other local charges may apply.

Unless expressly displayed as included during checkout, these charges may be payable by the recipient directly to the relevant authority or carrier.

Nothing in this section permits a charge that applicable law requires Clarikind to pay or disclose before purchase.

  1. DELIVERY ADDRESS

Please check your delivery address carefully before completing your purchase.

If you notice an error, contact contact@clarikind.com immediately.

Once fulfilment or dispatch has begun, we cannot guarantee that the address can be changed.

  1. DELIVERY DELAYS

Delivery may be affected by carrier disruption, customs procedures, peak periods, adverse weather, public holidays or circumstances outside our reasonable control.

If an order experiences a significant delay, contact us and we will investigate.

Mandatory consumer rights concerning delayed or failed delivery remain unaffected.

  1. LOST OR DAMAGED SHIPMENTS

If tracking indicates that a parcel may be lost, or if an order arrives damaged, contact contact@clarikind.com promptly.

Please provide your order number and any relevant photographs or delivery information.

We will investigate and provide the appropriate remedy under applicable consumer law.

  1. MULTIPLE PARCELS

An order containing several products may arrive in more than one parcel.

The parcels may have different tracking references or delivery dates. No additional standard delivery fee will be charged unless clearly disclosed and accepted during checkout.

  1. RETURNS

For cancellation, return and refund information, review our Returns & Refunds Policy.

Contact Clarikind before sending a return so that the correct instructions and return address can be provided.

  1. CONTACT

Clarikind
23 Rue Carle Van Loo
33700 Mérignac
France

Email: contact@clarikind.com
Telephone: +33 6 08 38 10 40